Leadership and Building Teams

Years ago, whilst undertaking consultancy work with the charity My Home Life, I was struck by the words used by the then CEO, Julienne Meyer,

Establishing and Nurturing Connections between Health, Social Care, Private and Voluntary Services Traditionally, care settings have tended to be shut off from their surrounding community.

‘We need to get back on track, but I feel cannot ask for more, anymore’. This was quoted to me by a care home manager

I was doing an observation in a care home in Wales as part of their yearly ‘Butterfly’ accreditation.    There was a lovely, relaxed breakfast happening

“Two things remain irretrievable: time and a first impression.  You never get a second chance to make that first impression again, you have one chance